
30% Adjustment Reduction
A large hospitality retailer began using the DTS® system over three years ago. Before making the decision to continue expanding their rollout, they analyzed the impact the DTS® system had in their live locations. The most striking finding was a 30% reduction in deposit adjustments. They attributed the reduction to the fact that the system ensures a standardized deposit preparation procedure in addition to providing a deposit calculator and basic error checking.
When creating deposits on the DTS® system the customer had their locations declare their deposits by value of denominations. By doing so, the system is able to calculate the deposit total and catch entry errors (ex: you cannot have $220.00 in $50 dollar bills). Through enforcing standard procedures and providing basic error checking, the DTS® system makes the deposit creation process more accurate and efficient.
The potential benefits of reducing the number of adjustments include reduced adjustment charges and reduction of research expenses.
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